We, at Alivenet Solution Pvt. Ltd. Sincerely believe that our customers are our most valuable assets. We are bound to help them in all possible means. There arise the cases of customer dissatisfaction due to a number of reasons. Every effort is made to reach an amicable settlement of a problem. Most of the problems of our esteemed customers are sorted out and we continue getting their blessings. Unfortunately, we fail to reach a consensus with some of them. We give our disgruntled customers the liberty to annul their project. Comprehensive and foolproof refund policy is in place to help our dissatisfied clients get money without any trouble or difficulties. But, proper care and precaution are also exercised by the authorities of our company to prevent this facility from being misused and abused by some unscrupulous persons.