The world of marketing has changed. The traditional modes of marketing are no longer relevant in today’s market dynamics. It is failing to reach the audience in a manner it used to. It has been replaced by a more effective mode of marketing known as the digital marketing. This changing trend in the demesne of advertising has led to the formation of the digital marketing agencies. These agencies use technology in order to promote the businesses. However, this is not the only thing a digital marketing agency does. It involves a lot more. In the given text an attempt has been made to explain the entire curriculum of a digital marketing agency. Before jumping into the functions, let’s understand what exactly is a digital marketing company?
What is a Digital Marketing Company?
A digital marketing agency is an agency that engages in business promotion using the digital platforms. Digital platforms or digital media is an umbrella term that entails different digital components such as mobile applications, podcasts, and social networking handles. All these components and tools are employed on the internet by a digital marketer. The internet acts as a medium for these agencies where all the magic happens.
A digital marketing company needs to employ professionals belonging to different fields such as SEO, PPC, content writing, sales, website developers, social media, and development. All these departments work in collaboration and help businesses promote its services and products. In nutshell, here are some of the operations carried out by the digital marketing company.
1) Search Engine Optimization
2) Content Marketing
3) Mobile Marketing
4) Internet advertising (Pay per click)
5) Social Media Marketing
6) Email Marketing
A digital marketing agency is not only restricted to promoting and developing a business. It incessantly engages in brand awareness and lead generation. This is what makes it different than a traditional marketing agency. This brings us to the next section which is the difference between the two.
How is Digital Marketing Agency different from a Conventional Marketing Agency?
The insurmountable rise of digital marketing cannot be denied. However, it does not mean that the traditional methods of marketing have become extinct. The traditional marketing, though less popular, is still in exercise. This kind of marketing is more ‘interrupting’ in nature as it is meant for a wider audience base rather than targeting a specific section. Some of the methods of conventional marketing are:
• Print Media
• Billboards Advertising
The main objective of conventional marketing is to reach as many as possible. Some of these audiences may be the possible lead whereas the others are just a miss who finds this advertising bit annoying. This is where digital marketing is adjudged as advantageous. The internet marketing targets a specific audience using the internet-based services. The goal of digital marketers is to attract the potential customers and convert them into real ones. This is beneficial for the small to medium-sized businesses which may not have an exorbitant budget to invest in the marketing. It is also effective for the businesses which are not able to generate leads employing the traditional methods. The digital marketing helps such companies to promote their business and grow their customer base. In the next section, the ideal functions of a digital marketing company have been explained.
Reason for Hiring a Digital Marketing Agency:-
1) Improving the Business:-
An ideal digital marketing agency has the ability to manage the entire marketing of a firm. It identifies the needs of a particular brand and then develops a robust strategy based on those needs. A digital marketing agency works in close association with their clients and determines the target buyer of their business. Once the profile of the target buyer is decided, the business along with the agency tracks his buying journey. The digital media such as email is used for conveying the benefits availing the services and products of a business. As mentioned earlier, this is the kind of marketing which is highly targeted. When a business knows about his ideal buyer he is able to formulate a unique proposition to people falling into that category. This helps it to excel and beat its competitors.
2) Developing the Brand:-
The role of a digital marketing company is not only to promote the products on the digital platforms but also master the brand of a business. It works extensively just to increase the online presence of a business. The website development process aims at creating a buyer-focused website. It exhibits the brand of a business online. Using the traffic on that website, the digital marketer helps the business to determine the ideal channels for reaching out to the ideal consumers. A good digital marketing team helps the business to create the content portraying its expertise and brand authority online. By using the effective content strategies, a business is made to achieve the best organic search rankings.
The social media plays an imperative role in the brand promotion and brand engagement. However, the explosion of social media has made it difficult for the businesses to catch the attention of the audiences. The ability to use social media effectively for brand creation and promotion is one of the key areas that an ideal digital marketing focuses on.
3) Boosting the ROI of a Business:-
One of the favorable outcomes that every business using the services of a professional digital company should expect is the increased ROI. Higher return on investment means higher profits for the company.
The market is laced with agencies which claim to be experts but provide only mediocre results hence; there are certain factors you need to consider before hiring a digital marketing company.
Choosing the Right Digital Marketing Company for the Business:-
The internal marketing team of an organization is generally responsible for choosing a digital marketing agency. If it puts its trust in a wrong agency then the entire operation can be in jeopardy. A lot of seemingly good agencies have known to create the trouble for the organization. Therefore, the question arises, how do you choose a digital marketing agency? The answer depends, a great deal on the kind of business you do and its specific marketing needs. Once you identify the needs of your business, you can identify what exactly a marketing agency needs to do.
So here are some basic steps you need to follow before choosing a digital marketing agency.
1) Accessing the needs of your Company:-
A business needs to access its needs internally before it can decide to employ the services of a digital marketing. The agency can help you to boost your allover reach but it is prudent to tell them what exactly you need to push. It may be a new product or service, or you may want to reach new customers. Whatever you need, you need to define it carefully. Some important questions that you need to ask are:
• How much money can you afford to spend on your digital marketing endeavors?
• How much can you invest in the project?
• What are the skills that your in-house marketing possesses and which ones are they lacking?
When you answer these questions, you gather a better idea of your requirements and the kind of partnership your company needs. When you have your needs already figured out, you can employ specific services which may entail SEO, SMO, web analytics and designing, online advertising and much more.
2) Doing your Homework:-
The market is laced with a plethora of agencies promising to be the best. They may promise you unachievable and drag you along on a cash collecting cruise without providing any results. If you do your homework prudently, then you can easily segregate the experts from the pretenders.
An honest marketing agency should be able to show you its past work. It is not necessary that the agency should have worked with major brands but its work should be visible enough to ascertain its competence. You can have a discussion with their past clients and know in depth about their experience with the agency. Testimonials available on the website are fine but you need to meet the references in person.
While narrowing down on an agency, make sure that you are keeping in mind your needs. Although the marketing strategies employed across the industry are almost same, the business-specific marketing goes a long way in attracting customers and generating more revenue. For instance, hiring a social media marketing agency when you need to boost your SEO is not a prudent choice. The agency needs to have an expertise suitable for your needs. It should also be eager to evolve and adapt the latest tools and technology in the market. This field is constantly changing. Aside from the experience, you need someone who can keep up with these changes.
3) Choose an Agency that Suits your Style:-
The way an agency market itself can go a long way in determining how your products and services will be marketed. The website of the agency should be attractive and easy to navigate. When the website is underwhelming, it can be a major red flag. However, the competence of a Digital Marketing Agency goes beyond attractiveness of their website. You need to make sure that the agency you are collaborating with fits your style. If your brand is causal it may not gel well with a corporate agency. On the contrary, if you want to collaborate with a strictly professional company then hiring an agency with a casual approach is not prudent. If you are running a small sized business, then collaborating with a large digital marketing company is not preferable and vice versa.
If you plan to build a lasting professional relationship then choose the company that matches your style of working.
4) Planning for Long Term:-
You need to plan for long-term while choosing an agency. Do not expect an agency to give you the desired results immediately. Similar to any kind of marketing, the digital efforts also take time to exhibit some real results. Your collaboration with the agency should be a lasting strategic partnership. Making an impulsive decision can cost you a lot of money and productivity. Choose someone who is going to get you through marketing hurdles and work through the issues. The collaboration needs to be transparent, and open. Make sure that you are on the same page with the company. They understand your needs, wants, and long-term goals. As this professional relationship moves forward, you will learn to rely on each other.
5) Cost should Matter but it is not the Ultimate Decider:-
The final decision that you make will obviously be affected by the cost you are willing to incur in the digital marketing endeavors. However, this does not mean that you should opt for the agency offering you the cheapest quote. Go for the agency offering you the complete value of your money. Collaborating with a digital marketing company is not an expense; it is an investment that should be done judiciously.
In conclusion, digital marketing agencies have become an imperative component of today’s marketing spectrum. A business should have a clear idea in terms of expectations when it comes to collaborating with one.